Refund Policy

At Tiny Express Courier, we are committed to providing the best courier services to our customers. In the rare event that you need to request a refund, we have outlined our refund policy below to ensure a smooth and transparent process.

Refund Eligibility
To be eligible for a refund, your request must meet the following criteria: The parcel must not have been delivered within the promised timeframe There must be clear evidence of mishandling or damage to the parcel during transit The request must be submitted within 7 days of the delivery date

Refund Process
If your request meets the eligibility criteria, please fill out our Refund Request Form. Our team will review your request and get back to you within 48 hours with the next steps.

Customer Satisfaction is Our Priority

We strive to ensure that every delivery is handled with care and efficiency. If you have any concerns or require further assistance, please don't hesitate to contact us.